🧠 AI Categories
- AI Email Marketing
- SMS Marketing Platforms
- Customer Engagement Tools
💰 Pricing Model
Freemium, with a free plan available and paid plans based on the number of contacts and messages you send.
❓ What Is Klaviyo?
Klaviyo is an email and SMS marketing platform that is primarily targeted at e-commerce businesses. It gives you the possibility of sending customers highly personalized emails and messages based on customer behavior, for example, purchase history, browsing, and engagement.
Klaviyo uses data and AI to enable businesses to convey the right message at the right moment. Therefore, it is very popular as an AI Email Marketing tool, especially for e-commerce brands.
👥 Who Can Use Klaviyo?
Whether you are:
- E-commerce site owner
- Brand or retailer marketing via the Internet
- Marketing and growth team
- Business that sends email and SMS campaigns
- Person focusing on customer retention
Klaviyo is the right choice, if your business depends mostly on loyal customers and your communication is very personalized.
⭐ What Makes Klaviyo Unique?
- Strong focus on customer data and behavior
- AI assists in personalization and the right timing
- One platform for email and SMS marketing
- Great tools for automation and segmentation
- Deep connections with e-commerce platforms
The main purpose of the tool is to send personalized messages on the basis of the recipient's behavior, rather than generic email blasts.
✅ Pros
- Super personalization capabilities
- Great email and SMS automation
- Best for e-commerce business
- Small list owners can go for free plan
- Detailed analytics and reporting
❌ Cons
- If your contact list is quite high then price will be high
- The first time the interface can be a bit overwhelming
- Most of the features are focused on e-commerce and may be a bit too much for simple newsletters
⚙️ How Does Klaviyo Work?
Klaviyo integrates with your shop and monitors the customers' activities.
It is very simple:
- Link your website or e-commerce site
- Gather customer information without manual work
- Build email or text message promotions
- Prepare automated sequences such as greeting or cart abandonment
- Analyze results and enhance the campaigns
- AI assists in refining the text, schedule and audience.
💵 Pricing
Free Plan ($0)
- Small amount of emails to be sent
- Basic automation
- Suitable for testing and small businesses
Paid Plans
- Email: pricing depends on the number of contacts
- SMS: you pay according to the amount of messages used
- Email + SMS: package deals for complete marketing system</
Paid plans unlock features like higher limits, advanced automation, and deeper insights.
📝 Summary
Klaviyo is a robust platform for businesses that are looking to use AI Email Marketing and SMS for building customer relationships. The platform mainly focuses on personalization, marketing automation, and data-driven campaigns. Starting with a free plan and moving to scalable paid plans, Klaviyo is a great option for e-commerce brands and expanding online businesses that seek enhanced engagement and higher sales.

