🧠 AI Categories
- AI Customer Support
- Live Chat & Support
- AI Chatbots
💰 Pricing Model
Freemium, with paid plans starting from $19.99/month
❓ What Is JivoChat?
JivoChat is a simple yet powerful live chat and customer communication platform that helps businesses connect with website visitors in real time. It enables instant responses, guided conversations, and seamless customer support—all from one clean, easy-to-use dashboard.
Whether you run an eCommerce store or a service-based business, JivoChat helps you communicate faster, improve engagement, and convert more visitors into customers.
👥 Who Can Use JivoChat?
JivoChat is suitable for a wide range of users, including:
- Small businesses and startups
- Online stores and service providers
- Agencies and growing companies
- Freelancers and customer support teams
If you need a fast and reliable way to chat with website visitors and manage customer conversations, JivoChat is a strong choice.
⭐ What Makes JivoChat Unique?
- Centralized inbox for website chat, email, WhatsApp, Facebook Messenger, and Instagram
- Proactive live chat with smooth third-party integrations
- Mobile and desktop apps for responding from anywhere
- Built-in chatbot automation to reduce response times and manual workload
✅ Pros
- Free plan available
- Easy setup
- Multi-channel messaging
- Desktop and mobile apps
❌ Cons
- Advanced features require paid plans
- Support response delays reported by some users
⚙️ How Does JivoChat Work?
- Visitors message via website chat or social channels
- All messages appear in one dashboard
- Respond from desktop or mobile
- Automation and proactive chat increase conversions
💵 Pricing
🆓 Free Plan — $0
- Up to 5 agents
- Basic features
💼 Paid Plans
- Basic: ~$28/month
- Professional: ~$42/month
- Enterprise: ~$56/month
📝 Summary
JivoChat is an easy-to-use, multi-channel customer communication tool with a strong free plan and scalable paid options.